Terms of Service

These Terms of Service outline how Earski (“we”, “our”, “us”) provides products and services to you (“the customer”). By placing an order on our website, you agree to the following terms.

1. Orders

All orders must be paid in full at checkout.

Once an order has been placed, we begin processing it straight away. If you need to cancel, contact us as soon as possible — cancellations are only possible before dispatch.

2. Pricing

All prices are listed in NZD.

We may update prices or promotional offers at any time.

3. Product Use

Our products are designed for normal personal use.

Misuse, modification, or operation outside the manufacturer’s guidelines may affect performance and warranty eligibility.

4. Returns & Warranty

Our returns and warranty policies are detailed separately.

By purchasing from Earski, you acknowledge that you have read and understood:

• Warranty & Returns Policy

• Shipping & Delivery Policy

These policies form part of these Terms.

5. Limitation of Liability

To the extent permitted by New Zealand consumer law, we are not responsible for:

• Damage caused by incorrect use

• Losses resulting from courier delays or delivery issues

• Indirect or consequential damages

Your rights under the Consumer Guarantees Act (CGA) remain fully protected.

6. Accuracy of Information

We work hard to provide accurate product descriptions and imagery.

Minor variations in packaging or appearance may occur due to manufacturing updates.

7. Contact

If you have questions about these terms, contact us at:

hello@earski.co.nz