Privacy Policy

This Privacy Policy explains how Earski (“we”, “us”, “our”) collects, uses, and protects your personal information when you shop with us.

Information We Collect

We collect information that helps us process your order and provide support, including:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number (if provided)

  • Order history

  • Payment details (processed securely through Stripe/PayPal — we never see your credit card number)

How We Use Your Information

We use your information to:

  • Process and deliver your order

  • Contact you about your purchase

  • Provide customer support

  • Improve our website and service

  • Send essential updates about your order

We do not sell or share your information with third parties for marketing.

Payment Security

All payments are processed securely through trusted third-party providers (Stripe, PayPal, Squarespace Payments).

We never store or access your credit card details.

Email Communication

We may contact you regarding:

  • Order confirmations

  • Shipping updates

  • Warranty and support

  • Important account or safety information

You can ask us to delete your customer data at any time.

Your Rights

You can request:

  • A copy of your personal information

  • Corrections to your details

  • Deletion of your data (unless required for accounting or legal purposes)

Email: hello@earski.co.nz

Contact Us

If you have any questions about this policy or how your information is handled, contact us at:

hello@earski.co.nz